Vlad's cutomer rant (again!)..

Vlad The Impaler

Learning Storage Performance
Joined
Jan 27, 2002
Messages
166
Location
UK
Well, it is time for yet anothe one of my rants about how much I hate a certain small percentile of the customers I have to be nice to at work. This one takes the biscuit, although I expect several of you have had similar experiences.

Guy brings in 22" CRT display. He is a photographer and wants it repairing. Is prepared to buy a replacement if necessary. Sure enough, the CRT is dog-meat.

Phone customer with a price for a replacement 21" TFT from Samsung. The customer wants a special Mac type 23" display. I get a price. Customer now ignores my calls.

His wife eventually tells me the truth. It turns out that they bought it online saving about £25. OK, never mind I say, please pick up your old display. You can guess the rest I am sure.

Now, I am very good. We don't charge for diagnosis, only repair. Not only did I not charge this guy, but he now expects me by default to dispose of his rubbish for free as well. Well, I am going to persanally throw it in his garden if he does not come and get it. I am damned if I am going to pay to dispose of his crap.

Some people really are right little scumbags, they really are.
 
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