problem Amazon Fraud

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
16,625
Location
USA
The other hard drive arrived, but I found it was a big spool of wire. :cursin:
Does anyone have experience dealing with their shipping frauds?
I entered it into the Amazon system and printed the shipping label for the return, but don't have much confidence they will believe me.
I can just see the box being returned and sitting at the front door after I get back to the US.
 

ddrueding

Fixture
Joined
Feb 4, 2002
Messages
19,511
Location
Horsens, Denmark
I've had the wrong item arrive a few times. Filled out the form, got a return label, accepted, refunded. No problem.

For the record, I've only had these errors when the purchase wasn't "fulfilled by Amazon". I feel it was a mistake on their part to not at least have the items they are selling sitting in their own warehouse.
 

sechs

Storage? I am Storage!
Joined
Feb 1, 2003
Messages
4,709
Location
Left Coast
I'm surprised that they asked you to send it back.

Did you actually contact them about the mistake, or just do a return?
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
16,625
Location
USA
I'm surprised that they asked you to send it back.

Did you actually contact them about the mistake, or just do a return?

I went online and then contacted a person. According to the UPS the package was received today.
Supposedly the refund was approved immediately when the package was received into the UPS. We'll see what happens.
Normally I only buy cheap things from the Amazon and have little concern about returns. These are as high as I've gone, and naturally there was a problem.
 

Howell

Storage? I am Storage!
Joined
Feb 24, 2003
Messages
4,740
Location
Chattanooga, TN
For something that costly they are sure to do an internal audit for the theft and would need evidence.
 

Stereodude

Not really a
Joined
Jan 22, 2002
Messages
10,865
Location
Michigan
I ordered 3 identical water filters for my fridge from Amazon and got 2 filters that were correct, and one that wasn't. If a human was involved in packing the box I can only scratch my head. Wouldn't you notice that the 3 items weren't all the same? :confused:

Anyhow, it was easily fixed. I notified them of the mistake, got a shipping label to send the wrong one back and they send a 3rd filter that was correct.

I wouldn't assume it was fraud, could just be a mix-up or mistake somewhere.
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
16,625
Location
USA
No, it was quite large, shrink wrapped, and just in the Amazon box with a few air packs.
A single hard drive normally comes in a special HD box in an outer box.
 

Handruin

Administrator
Joined
Jan 13, 2002
Messages
13,737
Location
USA
I ordered a Wahoo Fitness cycling sensor and got a roll of wired LED lights on a spool. When I looked over the package, there were two UPC stickers on it. One was for the Wahoo fitness device, the other was for the spool of LEDs. Who ever picked the order scanned the incorrect UPC so that's what got shipped to me. I called and Amazon allowed me to return and cross-shipped the item I wanted.
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
16,625
Location
USA
I forgot about this. I did receive a refund from the Amazon. :cheers:
 
Top