I am ready to rip my hair out (what is left of it at least)!!
I get my cousin-in-law's computer yesterday. It's a ComCrap but it is actually pretty nice. A full featured VIA 693x mobo (lots of PCI slots + an ISA) with front USB & Firewire. P3 550 Mhz with 128MB RAM running Windows 98. Video is provided by a Savage4 AGP video card but it seems to work OK. Sound is from an Aureal unit. It's a Presario 5736.
To start off, the 6X DVD drive died. That was easy to replace.
But, the MAIN problem is/was that the machine was TOTALLY invested with viruses. It was pretty funny, you could not click on any of the Desktop icons because, as you moved toward them, they would run away from the mouse pointer! Needless to say, the owner is NOT a savvy user at all, is connected to the internet, and has never used ANY virus protection. I'm sure he would have just kept chugging along except he could not click on his icons anymore.
I've run the latest F-Prot, Panda, and McAfee scanners on the machine. I stopped counting the number of 'infected' files at around 350. There were at least 15 different viruses found throughout my scans. Many were 'backdoor' Trojans, some were worms, others were plug-ins.
Anyway, I'm trying to install NAV so he has something easy to use and that can update itself automatically. But, when I install NAV and then reboot, a NAV window pops up telling me that some 'unauthorized program' has changed the Synamtec settings and that my machine will be rebooted to ensure I am safe. This viscous cycle will continue until I uninstall NAV.
My guess is that there is some virus lingering that is attacking NAV. I've run the Bugbear and Klex 'removers' available from Symantec. Is there something else I need to do?
Also, I have tried running the various real-time scanners (F-Prot, Panda, Mcafee) in addition to running none of them in the background while installing NAV thinking they might catch the NAV corruptor in action...but no success there, either.
I'd really appreciate any help you guys could provide. I want to give this computer back to my wife's cousin with a clean bill of health
I get my cousin-in-law's computer yesterday. It's a ComCrap but it is actually pretty nice. A full featured VIA 693x mobo (lots of PCI slots + an ISA) with front USB & Firewire. P3 550 Mhz with 128MB RAM running Windows 98. Video is provided by a Savage4 AGP video card but it seems to work OK. Sound is from an Aureal unit. It's a Presario 5736.
To start off, the 6X DVD drive died. That was easy to replace.
But, the MAIN problem is/was that the machine was TOTALLY invested with viruses. It was pretty funny, you could not click on any of the Desktop icons because, as you moved toward them, they would run away from the mouse pointer! Needless to say, the owner is NOT a savvy user at all, is connected to the internet, and has never used ANY virus protection. I'm sure he would have just kept chugging along except he could not click on his icons anymore.
I've run the latest F-Prot, Panda, and McAfee scanners on the machine. I stopped counting the number of 'infected' files at around 350. There were at least 15 different viruses found throughout my scans. Many were 'backdoor' Trojans, some were worms, others were plug-ins.
Anyway, I'm trying to install NAV so he has something easy to use and that can update itself automatically. But, when I install NAV and then reboot, a NAV window pops up telling me that some 'unauthorized program' has changed the Synamtec settings and that my machine will be rebooted to ensure I am safe. This viscous cycle will continue until I uninstall NAV.
My guess is that there is some virus lingering that is attacking NAV. I've run the Bugbear and Klex 'removers' available from Symantec. Is there something else I need to do?
Also, I have tried running the various real-time scanners (F-Prot, Panda, Mcafee) in addition to running none of them in the background while installing NAV thinking they might catch the NAV corruptor in action...but no success there, either.
I'd really appreciate any help you guys could provide. I want to give this computer back to my wife's cousin with a clean bill of health